In the goal which it formulated in Lisbon, namely to make Europe a leading economic region, the European Union stated that developing a successful information society was a key priority. For the initiatives resulting from that stated objective, more statistical data will be required to provide indicators capable of describing what constitutes an information society.
The results of “Survey on the usage of information and communication technologies (ICT) in enterprises” and of “Survey on ICT usage in households and by individuals” are an integral part of these indicators. These surveys are conducted as part of European surveys which use a standardised methodology and standardised definitions to guarantee comparability at the European level. Both surveys are carried out on an annual basis.
The “Survey on ICT usage in enterprises” is conducted as a sample survey among enterprises of at least ten perons employed operating in selected economic sectors. It records data on Internet usage and broadband connections as well as on sales over e-commerce, this means via websites, apps or online marketplaces as well as EDI-type systems or other means of electronic data transfer, excluding manually typed e-mails.
The “Survey on ICT usage in households and by individuals” is a sample survey which comprises households with at least one household member aged 16 to 74 and individuals aged 16 to 74. The survey records the level of ICT equipment in households as well as data on Internet usage and online shopping by individuals.
|03.11.2021||Private internet use reaches a new peak|
|19.10.2021||Enterprises are becoming more digital, technologies more intelligent|
|14.04.2021||1% of Austrian enterprises use AI-based chatbots in customer contact so far|
© STATISTICS AUSTRIA, Last Changed 14.03.2022