Private internet use reaches a new peak
"The digital transformation of Austria's society has gained further momentum due to the coronavirus pandemic: Internet use has grown in 2021 considerably compared to the previous year, especially amongst older age groups. Furthermore, the trend of using the internet on smartphones was reinforced, evermore people perform their banking transactions online," said Statistics Austria Director General Tobias Thomas.
Increased use of the internet primarily due to older age groups
93% of the Austrian resident population aged 16 to 74 years used the internet within the last three months preceding the survey. This corresponds to 6.1 million people and represents an increase of about five percentage points compared to the previous year.
The increase in the use of the internet was primarily driven by older age groups. While the internet use of individuals aged 35 years or younger was already approaching 100% in previous years, the proportion of individuals aged 55 to 64 years and 65 to 74 years was trailing behind at 78% and 57% in 2020, respectively. Even though the proportion of individuals who have never used the internet before remained largest in these two age groups (55 to 64-year-olds: 8%; 65 to 74-year-olds: 30%), a significant increase in older internet users was recorded. Nearly nine out of ten (89%) individuals aged 55 to 64 years and more than two thirds (66%) of those aged 65 to 74 years used the internet within the last three months preceding the survey. Compared to the previous year this corresponds to an increase of 11 and 9 percentage points, respectively. Not only internet use but also the frequency of internet use has increased amongst older age groups. Compared to 2020's survey, the proportion of individuals who used the internet several times during a day increased for individuals aged 55 to 64 years from 59% to 62% and for those aged 65 to 74 years from 36% to 38%.
On-going trend towards internet use on smartphones
The type of device used to access the internet was
last assessed in 2018. At this point in time smartphones were already
used most commonly (78%), followed by laptops (57%), desktop computers
(47%) and tablets (33%). Since then, the order of the most frequently
used devices to access the internet has not changed. However, smartphone
use has become even more popular. In
Age played an important role regarding the choice of device used to access the internet. Although differences between the age groups have been diminishing, only about half (55%) of the individuals aged 65 years or older used a smartphone to access the internet, while the percentage of individuals aged 25 years or younger amounted close to 100%.
Online-banking is becoming more popular
Online-banking applications continue to grow in popularity in Austria. About 4.7 million people aged 16 to 74 years have performed their personal banking online within the last 3 months preceding the survey. This corresponds to 71% of the population in this age group. Thus, an increase of 18 percentage points was recorded since 2016 (53%). Compared to the previous year's survey (66%) this still represents an increase of five percentage points.
Albeit online-banking services were predominantly being used by younger people, an increase in their use was observed across all age groups.
For more detailed results and further information concerning statistics on "ICT usage in households and by individuals in 2021" please refer to our website.
on methods, definitions: These are the extrapolated results of
the survey on ICT usage in households and by individuals in Austria
in 2021. The survey is based on an EU regulation (Regulation (EC) No
2019/1700) which obliges Austria and all other EU member states to deliver
specified data, as well as a Commission regulation (Regulation (EU)
No 2020/1013) which contains all indicators. The survey was conducted
by Statistics Austria as a sample survey. The questionnaire, definitions
and methodology were standardised across the EU.
Data from approximately 3,600 households and approximately 4,600 individuals was collected via telephone interviews or a web-based questionnaire. Data collection took place from April to June 2021. The reference period was the time of the survey for household data and the last three or twelve months prior to the survey for individual data. Households with at least one household member between the age of 16 and 74 years and household members who fell in this age group were surveyed.
Apart from the main indicators assessed each year (ICT equipment in households, internet use, use of e-government services and online shopping), the questionnaire also included annually changing indicators on ICT-related issues (according to the Commission's Communication "Digital Single Market Strategy" and the benchmarking framework "Monitoring the Digital Economy & Society 2016
|Characteristics1)||Individuals who used the internet within the last three months preceding the survey|
|in % of all individuals|
|Overall||74,2||83,9||84,3||87,9||87,5||87,8||87,5 ||92,5 |
|16 to 24 years||95,2||99,3||98,7||99,7||99,1||99,2||99,6 ||100,0 |
|25 to 34 years||91,8||98,9||99,7||99,6||98,4||98,4||97,7 ||99,8 |
|35 to 44 years||85,9||94,1||94,5||97,6||95,7||96,2||95,7 ||98,9 |
|45 to 54 years||76,8||87,0||83,0||90,7||92,7||91,3||91,5 ||97,1 |
|55 to 64 years||52,8||69,4||71,7||79,6||77,3||80,7||78,2 ||88,9 |
|65 to 74 years||28,2||46,0||51,3||51,5||53,5||53,5||57,4 ||65,5 |
|Men||78,8||88,2||88,0||90,7||89,5||90,3||89,2 ||94,2 |
|Women||69,7||79,7||80,7||85,2||85,4||85,3||85,9 ||90,9 |
|Men by age|
|16 to 24 years||94,1||98,7||99,5||99,8||99,0||99,4||99,1 ||100,0 |
|25 to 34 years||93,2||99,5||99,7||99,7||97,3||97,9||99,3 ||100,0 |
|35 to 44 years||88,1||95,6||96,8||97,5||98,0||97,9||94,9 ||98,5 |
|45 to 54 years||81,4||90,1||84,8||92,6||93,6||90,5||90,9 ||96,9 |
|55 to 64 years||61,3||77,2||75,5||84,9||80,1||86,4||81,9 ||90,0 |
|65 to 74 years||39,4||59,6||65,6||60,5||60,6||62,4||63,2 ||75,6 |
|Women by age|
|16 to 24 years||96,4||100,0||97,8||99,6||99,2||99,0||100,0 ||100,0 |
|25 to 34 years||90,3||98,4||99,7||99,4||99,6||99,0||96,1 ||99,6 |
|35 to 44 years||83,7||92,7||92,2||97,7||93,3||94,5||96,4 ||99,3 |
|45 to 54 years||72,3||83,8||81,2||88,8||91,9||92,0||92,1 ||97,2 |
|55 to 64 years||44,8||61,9||68,1||74,4||74,6||75,2||74,7 ||87,9 |
|65 to 74 years||18,4||34,2||38,9||43,6||47,4||45,6||52,4 ||56,6 |
|Q: STATISTICS AUSTRIA, Survey on ICT usage in households 2021. - Data collection: April to June every year from 2015 to 2021. - 1) Individuals aged 16 to 74 years.|
For further inquiries please contact Directorate
Social Statistics, Statistics Austria:
Mag. Nina Djahangiri, phone:
Mag. Jakob Peterbauer, phone:
Media owner, producer and publisher:
STATISTICS AUSTRIA, Federal Institution under Public Law
1110 Vienna, Austria, Guglgasse 13, Tel.:
© STATISTICS AUSTRIA
© STATISTICS AUSTRIA, Last Changed 03.11.2021